FAQ

Answer

It should be made clear that these are not “Real” diplomas or transcripts. These are meant to look like “Real” diplomas and transcripts. Although these are the most authentic-looking documents available on the web they should never be treated as such. You should never use these documents to misrepresent yourself.

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We have done many test to make sure that our service is as straightforward and easy to understand as possible. However if you are feeling overwhelmed or are short on time, have one of our experts help you with the “Help Me Make My Document” option.

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We do everything possible to make you happy with our product before you buy it. You can ask questions, edit and preview your document before your purchase so you see exactly what you are getting before you purchase. Do your part to make sure that you have entered all information correctly. We will allow you to cancel your order and allow free changes to your document before we mail your document. You must let us know as soon as possible because we will send the document within the next two days. Please email, call or text us.

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We can assure you that it is on your way! The average time it takes to reach your address is usually 2-3 business days. We have sent a tracking number via email or text. Please continue to track it.

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Absolutely! We are always striving to be the easiest to use and most helpful service available! If there is a function that we are missing, please let us know! We would love to make this easier and helpful to everyone!